Problem:
Microsoft Outlook Express
will disconnect after checking for new email, or after sending new email.
This is due to a setting that instructs the program to hang up after performing
any email activity.
Solution:
There are two versions
of Outlook Express currently available, both of which differ slightly.
To disable the setting descibed above, please follow these steps:
-
Open your email as you normally would.
-
Across the top of the screen, you will see several menus starting with
"File", "Edit", "View", etc. Click on the menu that is labeled "Tools",
and then click on "Options".
-
A new screen will pop up. If it looks like the screen shown in Figure
1 below, click the "Dial Up" tab across the top. If it appears
like the screen shown in Figure 2 below, click on the "Connection"
tab.
-
On this new screen, you will see some check boxes. If your screen is similar
to Figure 1, uncheck the box labeled "Hang up when finished sending,
receiving, or downloading". If your screen is similar to Figure 2,
uncheck the box that reads "Hang up after sending and receiving".
These steps are circled in red below.
-
Click "Apply" in the bottom right hand corner, and then click "OK".
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Figure 1: Outlook Express 4.0
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Figure 2: Outlook Express 5.0
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