Problem:
Microsoft
Outlook will disconnect after checking for new email, or after sending
new email. This is due to a setting that instructs the program to hang
up after performing any email activity.
Solution:
To turn this function off,
please follow these steps:
-
Open Microsoft Outlook.
-
Across the top of the screen, you will see several menus starting with
"File", "Edit", "View", etc. Click on the menu that is labeled "Tools",
and then click on "Options".
-
A new screen will pop up. Across the top of this new screen, click on the
tab labeled "Mail Delivery".
-
At the bottom of this screen, you will see a checkbox labeled "Hang
up when finished sending, receiving, or updating". Remove the check
from the box. This step is shown below and is circled in red.
-
Click the "Apply" button in the bottom right hand corner, and then
click "OK".
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