Tutorial By Marc Hoffman

Problem: Internet Mail (included with Internet Explorer 3.02) will disconnect after checking for new email, or after sending new email. This is due to a setting that instructs the program to hang up after performing any email activity.

Solution: To turn this function off, please follow these steps:

  1. Open your email as you normally would.
  2. Across the top of the screen, you will see several menus starting with "File", "Edit", "View", etc. Click on the menu that is labeled "Mail", and then click on "Options".
  3. A new screen will pop up. Across the top of this new screen, click on the tab labeled "Connection".
  4. At the bottom of this screen, you will see a checkbox labeled "Disconnect when finished sending and receiving". Remove the check for the box. This step is circled in red below.
  5. Click the "Apply" button in the bottom right corner, and then click "OK".